Courses included
- 10-12 hours distance ITIL V3 Foundation CBT + official Foundation exam
- ITIL V3 Service Strategy 3-Day Instructor Led Course including official exam
- ITIL V3 Service Design 3-Day Instructor Led Course including official exam
- ITIL V3 Service Transition 3-Day Instructor Led Course including official exam
- ITIL V3 Service Operation 3-Day Instructor Led Course including official exam
- ITIL V3 Continual Service Improvement 3-Day Instructor Led Course including official exam
- ITIL V3 Managing Across the Lifecycle course including official exam
Materials included
ITIL V3 Foundation CBT Course - View an online demonstration of the course
- ITIL V3 Examination Simulator
- ITIL Process Model
- A Dictionary of IT Service Management - Terms, Acronyms and Abbreviations
- IT Service Management Based on ITIL V3 - A Pocket Guide
- Official ITIL V3 Foundation Examination voucher (can be taken up to 12 months after purchase)
ITIL Service Strategy 3 Day Instructor-Led Workshop
- ITIL Service Strategy Delegate Notes
- Official TSO ITIL Service Strategy Manual
- Official ITIL V3 Intermediate Qualification Service Strategy Examination (completed in the workshop)
ITIL Service Design 3 Day Instructor-Led Workshop
- ITIL Service Design Delegate Notes
- Official TSO ITIL Service Design Manual
- Official ITIL V3 Intermediate Qualification Service Design Examination (completed in the workshop)
ITIL Service Transition 3 Day Instructor-Led Workshop
- ITIL Service Transition Delegate notes
- Official TSO ITIL Service Transition Manual
- Official ITIL V3 Intermediate Qualification Service Transition Examination (completed in the workshop)
ITIL Service Operation 3 Day Instructor-Led Workshop
- ITIL Service Operation Delegate notes
- Official TSO ITIL Service Operation Manual
- Official ITIL V3 Intermediate Qualification Service Operation Examination (completed in the workshop)
ITIL Continual Service Improvement 3 Day Instructor-Led Workshop
- ITIL Continual Service Improvement Delegate Notes
- Official TSO ITIL Continual Service Improvement Manual
- Official ITIL V3 Intermediate Qualification Continual Service Improvement Examination (completed in the workshop)
ITIL V3 Managing Across the Lifecycle 5 Day Instructor-Led Workshop
- ITIL V3 Managing Across the Lifecycle Delegate notes
- Official ITIL V3 Managing Across the Lifecycle Examination (completed in the workshop
Purchase Options
Corporate groups
If you have a corporate group to train and require more information or a quote call us on 01270 611 600 or fill in our corporate quote form and we will contact you.
Buy individually
If you are buying the training for yourself you can buy the ITIL Expert Platinum package online, email This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call 01270 611 600 to speak directly with a training advisor about your requirements.
